Refund Policy
Effective Date: 1st July 2025
Thank you for shopping with FlavorfulFootprints.com! We strive to provide high-quality products and great customer service. If you’re not entirely satisfied with your purchase, we're here to help.
1. Refunds for Physical Products
If you purchased a physical product (such as kitchen tools, apparel, or packaged food items), you may request a return or exchange under the following conditions:
Eligibility for Returns
- You must request a return within 14 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase (e.g., order confirmation or receipt) is required.
We do not accept returns on:
- Perishable goods (e.g., food products, spices, consumables)
- Personalized or customized items
- Items purchased on final sale or clearance
To initiate a return, please contact us at [info@flavorfulfootprints.com] with your order number and reason for the return.
You will be responsible for paying shipping costs for returning your item unless the return is due to our error (e.g., wrong item or damaged goods).
Once we receive and inspect your return, we will notify you by email and issue a refund to your original payment method, typically within 5–10 business days.
2. Refunds for Digital Products
Due to the nature of digital goods (e.g., downloadable eBooks, meal plans, or online course access), all sales of digital products are final and non-refundable.
Exceptions may apply in limited circumstances (e.g., technical issues preventing access), in which case you may contact us for assistance.
3. Damaged or Defective Items
If your product arrives damaged or defective, please email us at [info@flavorfulfootprints.com] within 7 days of delivery. Include your order number and a clear photo of the damaged item. We will offer a replacement, store credit, or refund where applicable.
4. Late or Missing Refunds
If you haven’t received your refund:
- First, check your bank or credit card account again.
- Then contact your bank or credit card company — it may take some time before your refund is officially posted.
5. Order Cancellations
You may cancel your order for a full refund within 24 hours of placing it, as long as it hasn’t shipped or been processed. For digital goods, cancellation is not possible once the file has been delivered or accessed.
6. Contact Us
For questions about returns, refunds, or cancellations, please contact:
📧 Email: info@flavorfulfootprints.com
Call Us: +1(877)337-8126
📍 Mailing Address: 2659 TOWNSGATE ROAD STE 101, WESTLAKE VILLAGE, CALIFORNIA 91361